A list of some of our services is shown below:

TRAINING YOUR FRONT LINE PEOPLE

Basic Training in Food and Beverage Services - Five items can be covered in one day, pick list is available on request

Basic Training in Hotel Reception Skills - Five items can be covered in one day, pick list is available on request

Sales Training for Food and Beverage Staff - One Day

Room Sales Training for Receptionists - One Day

Mystery Customer Survey and Report - One Day

Interviewing and Selection - One Day

IMPROVING YOUR PROFITS

Revenue and Profit Analysis - Two Days

Food and Beverage Control Systems - Two Days

Bedrooms Control Systems - Two Days

Accounts Systems - Control - Two Days

Accounts Systems - Profit and Loss - Two Days

Producing a Hotel Training Plan - One Day

Producing a Hotel Sales and Marketing Plan - Two Days

Business Rates Appeals - Two Days

Pre-opening of Hotel (Extension or New Build) - Staff Training and Marketing